Refund policy

Refund Policy

At Meliver Jewelry, customer satisfaction is important to us.

1. Returns

We accept returns within 14 days of delivery. To be eligible, items must be unused, in original condition, and in original packaging.

2. Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within a few business days.

3. Shipping Costs

Shipping fees are non-refundable. Since our jewelry items are offered for free as part of a promotional offer, only the shipping cost is charged and it will not be refunded.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photo or video proof. We will arrange a replacement or refund if applicable.

5. Exchanges

We only replace items if they are defective or damaged.

6. Contact Us

For any return or refund request, please contact us at:

Email: [meliver.official@gmail.com]

(mailto:meliver.official@gmail.com)